Team
Lee, Jason and Brian take you from the first call to the first print. The support team in Wilmington trains you and picks up the phone for the life of the machine.
Supported by The Wall Printer®, Wilmington, NC.
Your contact
20 years in business development and design · 10 in manufacturing and automation technology · 5 in drafting, modeling and large-format print
Pricing, quotes, which machine fits your work, and anything else before you buy.
Call 910.679.0962 Text 910.679.0962From first call to first print
Three people, one process. It all starts with a call or text to 910.679.0962.
01
Discovery
The first conversation. Lee learns what you want to print, where and for whom, so everything after starts in the right place.
02
Development
Jason builds the printer package, the quote and the timeline around the work you want to do.
03
Distribution
Brian gets your printer package from Wilmington into the field, lined up with training and support.
Support
One person to buy from, five people behind the machine. They train every operator and help for the life of the machine, 9am to 8pm ET, seven days.
Chief Training and Technical Operations
Director of Support Operations
Director of Customer Support
Customer Support Manager
Support Operations Manager
Owners reach the team through the help desk.
See what support coversOn video
The support team at work
The support team printing
Fun Print Friday
Loading a Pro Series to ship
Questions
Jason. Pricing, quotes, which printer fits your work, and anything else before the sale. Call or text 910.679.0962.
The support team in Wilmington, NC. They train you, run the help desk and stay with you for the life of the printer.
9am to 8pm ET, seven days a week. The phone menu gets you to the right person.
Hands-on in Wilmington or online. You learn the printer, the files and the routine that keeps it running, and the team is a call away after.
No. Training and lifetime support come with every printer package.
Call or text Jason Ott at 910.679.0962.
2157 Dexter St, Wilmington, NC 28403
